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0411 739 937
FAQ
Confidential Counselling Services on the Sunshine Coast
Contact usFor confidential counselling services on the Sunshine Coast, contact Rob Jones Counselling today. We provide a wide range of services and therapies for our clients. Read our Frequently Asked Questions below for more information on each of our treatments then get in touch to book your appointment.
Individual Counselling
Making the decision to see a counsellor can be difficult. We recognise this and want to assure you that should you make this decision that you will find out that we are all about finding a safe place for people to discover their true selves, as we are all unique with our own stories and concerns and these need to be respected. Therefore, our counsellors utilise a number of different approaches to reach the desired outcome. Individual sessions are normally one hour
in duration.
Couples' Counselling
To work effectively it's important that couples share openly during their sessions with a Counsellor. Because there are different relationship styles and therapeutic approaches, it is important that you feel comfortable in order to achieve the best possible outcome. If after commencing counselling you find you do not connect relationally with your counsellor, please do not hesitate to ask to see someone else. Couples sessions are normally one and a half hours
in duration.
Appointment Times
Appointments can be made and consultations normally take place during normal working hours. Other times are by prior request with your counsellor. Simply ring 0411 739 937 or email on rob.jones@robjonescounselling.com.au
Confidentiality
In the course of providing our services, personal and sensitive information is shared. We respect your privacy and are committed to protecting your information which will be held in a secure system and is only accessible to you and your counsellor.
Fees
Standard consultation fee is $175 per hour.
Appointments that require longer will be charged on a pro-rata basis.
TRTP is charged at a different rate.
Please note that the recommended fee by the Australian Psychological Society for a one-hour consultation is $289 not including GST.
Payment Methods
Cash, cheque, EFTPOS and credit cards are accepted.
If you are registered under the NDIS, payments for therapeutic supports will be claimed through NDIS.
Medicare Rebate
Clients with referral from their Medical Practitioner may be able to claim Medicare rebates. Please contact the office for details prior to your appointment.
Health Insurance
Counselling services may be able to be claimed through Health Insurance. Certain Health funds provide for counselling under 'extra cover' when claiming as part of the 'lifestyle' category.
Presently Rob Jones Counselling are HCF, ARHG, Medibank, BUPA, Police Health and Emergency Services recognised providers of counselling services.
Currently the national body representing Counsellors- the Psychotherapists and Counselling Federation of Australia PACFA is addressing the issue with the Health Funds. PACFA encourages people to ring their Health Fund and ask them to provide rebates for these important services.
Family Counselling
Family counselling may involve several members or the whole family. Sometimes it means involving Mum or Dad with son or daughter coming together to resolve a school or family issue. At other times it may be about alternative approaches to parenting.
Telephone, SKYPE or Zoom Counselling
Australia is a vast country and personal circumstances vary, so sometimes those in need of help just cannot travel either short or long distances for help. Under these circumstances we can provide counselling by 'Phone' , 'SKYPE' and 'Zoom' using the same therapeutic approaches as in face to face sessions.
Twin Water Centre
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14 Brushbox Circuit
Twin Waters, QLD, 4564
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